Delivery Policy

Last updated: February 13, 2026

1. General Information

Our digital books are delivered electronically via email immediately after purchase through our secure Sellfy platform. Delivery is automatic and instant, allowing you to receive your book as quickly as possible.

2. Delivery Process

  • Email delivery: As soon as your payment is confirmed, an email containing the download link for your book will be sent automatically by Sellfy to the email address provided at checkout.
  • Instant access: You will receive your download link within minutes of placing your order. Please check your "Spam" or "Junk" folders if you do not see the email in your inbox.

3. Important Notes

  • Email accuracy: Please ensure that the email address provided during purchase is correct. We are not responsible for delivery failures due to typos or an outdated email address.
  • Email filters: Some email services may redirect our email to the spam folder. Please check these folders if you do not receive your email promptly.
  • Multiple downloads: The download link provided by Sellfy allows multiple downloads for a limited period. If you need to access your purchase again after expiration, please contact our customer support.

4. Issues and Resolutions

  • Email not received: If you do not receive your download link within 15 minutes of purchase, please contact our team immediately at the address below.
  • Technical issues: If you experience technical difficulties accessing or downloading your book, please do not hesitate to contact us for prompt assistance.

5. Refunds and Returns

In accordance with our Terms of Use, refunds are possible only if the file has not been downloaded. Once the download has been completed, no refund will be granted due to the nature of digital products.

 

6. Customer Support

For any questions or issues regarding your order, please contact us:


Email: contact.hikmabooks@gmail.com


Hikmabooks

407 Lincoln Road, Suite 8N-85

Miami Beach, FL 33139, USA